ACC Australia is committed to protecting the privacy of our members and the confidentiality of personal information provided to us. We endorse the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and have adopted them in our management of personal information.
This policy sets out how we collect and use personal information that is provided to us and specifically deals with:
We may update or change this policy to take into account changes to operations and practices and to ensure that the policy remains appropriate and relevant and complies with legislated privacy principles. When we do so, we will publish the current policy on our website. Please check our website to review this policy regularly.
1. Collection of personal information
If you send us an email, that address will be recorded automatically by our email system for the purpose of replying to your email. However for normal communication with you, we will use the email address you provide in your membership application/renewal, unless you request us to use a different email address.
In accordance with our email policy, any emails you send will be automatically scanned which may result in your email or attachments being blocked. Our IT administrators may have access to your emails to authorise the content for security purposes only and not thereafter.
We collect personal information if you enter any personal information into the website, complete a membership form, attend an event, complete a survey or supply personal details through any form of correspondence in order to receive information.
2. Use and disclosure of personal information
Personal information collected by us is essential to our organisational activities, and we maintain and use personal information in written and/or electronic form in order to provide you with information, products and services that will be of professional benefit.
We may disclose membership information or personal information acquired from members, including your personal information, to personnel of the Association of Corporate Counsel (the ACC), the ACC Board of Directors and members of ACC’s committees for the purposes of the ACC assisting us to perform the services and activities outlined above, or to itself perform those or related services and activities.
We may disclose membership information or personal information acquired from members, including your personal information, to our personnel, our Board of Directors and members of our Divisional Committees, for the purposes of those persons assisting us in delivering the services and activities outlined above.
We may disclose personal information that we collect about members or non-members to organisations that perform services on our behalf in connection with maintaining or servicing our membership or processing requests for products or services, including event managers, sponsors, news aggregators, news providers and researchers.
We provide a Membership Directory online to facilitate networking and contact amongst members. Only members who agree to be listed are included. The accuracy of information appearing in the Directory relies entirely upon members advising of any changes to their contact information.
The Membership Directory is only available to ACC Australia members, the ACC and members of the ACC. It is not to be used for a commercial purpose. Any misuse of the Directory and its information will result in the termination of membership. Associate members of ACC Australia are encouraged to manage access to the Directory in an appropriate manner.
New members are listed in ACC Australia's journal.
We may disclose your membership to your employer where the employer concerned is considering, or is participating, in our corporate payment arrangements.
We collect and maintain personal information about non-members for the purpose of providing information about membership, services and products. We maintain and use this information in written and/or electronic form.
If we are advised that a non-member does not want us to provide them with information about membership, services and products, we will comply with their request.
3. Updating personal information & opt-out process
We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. You may update your personal information held by us directly online or by contacting us.
You may opt-out of receiving marketing communications from us by contacting us on (03) 9248 5500 or firstname.lastname@example.org or by using the opt-out facilities provided in our marketing. However, we may then not be able to provide you with some or all of ACC Australia’s services and products.
4. The right to check personal information held by ACC Australia
In accordance with the Australian Privacy Principles, you have the right to access any personal information which we hold about you, and to ask us to correct any errors or delete such information.
To protect your privacy and the privacy of others, we may require evidence of your identity before we can give you access to information about you or change it. We may deny your access where exempted by law, or if your request is frivolous or vexatious.
To access any information we hold about you, please contact us on (03) 9248 5500 or email@example.com.
5. Confidentiality and security of personal information
All our data is stored in written and/or electronic form and we maintain physical, electronic and procedural safeguards to protect your personal information. We are committed to ensuring that any personal information you provide to us remains confidential and secure.
We will destroy or permanently de-identify your information when it is no longer needed for the purpose for which we collected it, or when we are required by law to do so.
6. Contact and complaints
In the event that you have a question, concern or complaint regarding the way in which we handle your personal information, you should contact the ACC Australia Privacy Officer by email at firstname.lastname@example.org, by phone on (03) 9248 5500 or PO Box 422 Collins Street West, VIC 8007.
We will acknowledge receipt of any complaint within five business days and will endeavour to provide you with a written response within 28 days of receipt of your written query. There may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time. You may wish to contact the Australian Information Commissioner on 1300 363 992 if you are not satisfied with the outcome.
We are unable to assist you with a privacy complaint involving another ACC Australia member. If you have a privacy complaint about another member, you should take up your complaint directly with the member concerned.
For information on privacy and the Privacy Act (including the Australian Privacy Principles), refer to the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.